Refund policy
Returns & Exchanges
We want you to love what you ordered — but if something’s not quite right, we’re happy to help.
- Returns and exchanges are accepted within 14 days of delivery.
- Items must be unused, in their original condition and packaging.
- Once we receive your return, please allow up to 7 business days for processing. We’ll send you a confirmation email once your refund is on the way.
- Original shipping fees are non-refundable. Customers are responsible for return shipping unless the return is due to our mistake (e.g., incorrect or defective item).
- For exchanges, simply return the original item for a refund and place a new order for the item you’d like instead.
- All refunds will be issued to the original method of payment.
If you have any questions or need help with a return, don’t hesitate to reach out — we’re here for you!